ConserveConnect is the UK’s specialist network for historic buildings, bringing together property owners, communities, conservation professionals, craftspeople, suppliers and organisations.
This page explains some of the main ConserveConnect features and answers common questions about accounts, professional profiles, membership, directory searches, service requests, reviews, Grant Support and project collaboration.
For more detailed technical guidance, you can also visit the ConserveConnect Knowledge Base & HelpDesk.
You can browse much of ConserveConnect without an account. A free account is required for functions such as creating or managing profiles, saving listings, submitting certain enquiries and accessing account-based services.
Yes. Creating a ConserveConnect account is free. Professionals and organisations can also choose between free and paid membership plans depending on the profile features and network access they require.
ConserveConnect welcomes appropriate professionals, craftspeople, specialist firms, suppliers and organisations working with historic buildings, traditional materials, conservation, repair and related heritage services.
Where the relevant listing type allows it, an account may be used to manage more than one profile or listing. This can be useful for organisations responsible for several services, businesses or related activities.
No. ConserveConnect offers a free Basic membership as well as Standard and Premium membership plans with additional platform features and opportunities.
View Membership Plans & Pricing →
The general process is:
Read Data Protection & Personal Information →
Membership plans determine the platform features available to a professional profile, including matters such as specialist categories, service-request access, profile visibility, matching opportunities and selected promotional features.
No. ConserveConnect recognition badges cannot be purchased. Listing suitability, membership and ConserveConnect recognition are separate matters.
Learn about Vetting & Recognition →
All new listings may be reviewed for suitability for the ConserveConnect network. This is different from the separate evidence-based vetting and recognition process through which selected profiles may receive ConserveConnect recognition badges.
A recognition badge indicates that ConserveConnect has assessed relevant information against its published criteria. Recognition is an internal ConserveConnect assessment and is not a statutory or regulatory accreditation, guarantee of future performance or substitute for appropriate project-specific checks.
Use the ConserveConnect directory search to explore professional profiles by service, specialist category, location and other available search criteria.
When the bookmark function is available on a listing, select the bookmark or save option. Saved listings can then be accessed through the relevant area of your account.
No. Search results are intended to help you discover potentially relevant professionals and suppliers. You should still carry out checks appropriate to your project, including qualifications, experience, insurance, references and written quotations where relevant.
A Service Request allows a property owner, organisation or project representative to describe the conservation or historic-building expertise they need so that potentially relevant professionals can be identified through the network.
Submitting a Service Request is free. You are not obliged to appoint a professional, accept a quotation or proceed with work simply because you have submitted a request.
No. Matching is a discovery tool based on information such as location, services and professional specialisms. It is not a guarantee of suitability or a professional recommendation.
Read the Service Request Agreement →
Reviews should be based on a genuine experience with the professional, supplier or organisation concerned. ConserveConnect may request limited evidence where reasonably necessary to assess whether a review reflects a genuine interaction.
No. Genuine critical reviews are not removed merely because the business disputes the reviewer’s opinion. Reviews may, however, be investigated where there is a concern about authenticity, unlawful content or compliance with the ConserveConnect review standards.
Read the Review Submission Agreement →
Grant Support helps owners, communities and organisations begin exploring possible funding pathways, conservation requirements, specialist needs and project-development steps for historic-building and heritage projects.
Yes. Creating an account and submitting an initial Grant Support enquiry are free. If a project later requires substantial research, grant preparation, project development or ongoing coordination, any proposed paid service will be explained before you decide whether to proceed.
No. Funding availability and eligibility depend on the individual programme and project, and funding decisions are made independently by the relevant funder.
Advanced Grant Support is intended for suitable projects that require more structured development, such as project-readiness assessment, grant preparation, specialist coordination, documentation development or longer-term project support.
The Partner Workspace is a restricted-access environment used for suitable projects requiring more structured collaboration and project coordination. It can provide a place for relevant project information, documentation and invited participants to be brought together.
Explore Advanced Grant Support →
Suitable heritage and community campaigns may be considered for inclusion where they are consistent with ConserveConnect’s conservation principles and platform standards.
No. Inclusion means that the campaign was considered suitable for the platform at the relevant time. Campaign organisers remain responsible for their own statements, representations and activities.
Read the Ethical Campaign Charter →
Where contact or messaging functions are available, they can be used to make initial contact with professionals or respond to relevant enquiries. The precise options available may depend on the listing, account or membership type.
Avoid including unnecessary sensitive, confidential or financial information in initial messages, listings or public project descriptions. Only provide information reasonably necessary for the relevant enquiry.
No. ConserveConnect does not treat account registration as blanket consent to every use of personal information. Users are instead asked to read and understand the relevant privacy and data-protection information. Where specific consent is required for a particular activity, it can be requested separately.
Please see:
Current membership options and prices are shown on the ConserveConnect Plans & Pricing page. Any charge for another ConserveConnect service should be explained before you decide whether to proceed.
Yes. The Basic membership provides a free route into the ConserveConnect professional network, while Standard and Premium provide additional features.
If you cannot find the answer you need here, our support resources provide more detailed help with accounts, profiles and use of the platform.
Projects accepted into more structured support may also use the ConserveConnect Partner Workspace for restricted-access project collaboration and coordination.
The Partner Workspace is separate from the main public ConserveConnect account area and is intended primarily for suitable projects requiring additional project-management or collaboration facilities.
New listings, project updates, and specialist insights—every month.