Support

HELP • GUIDANCE • NEXT STEPS

Find the Right Help with ConserveConnect

ConserveConnect brings together the people, knowledge, funding and practical support needed to care for historic buildings and places.

Whether you are looking for a conservation specialist, developing a heritage project, managing a professional listing, seeking grant support or simply need help using the platform, start with the route that best describes what you want to do.

What Do You Need Help With?

Choose a route below to get to the right information quickly.

HISTORIC BUILDINGS & PROJECTS

Find Specialist Help

Search for conservation professionals, craftspeople, specialist businesses and suppliers, or use a Service Request to describe the work you need.

Find a Specialist →

ACCOUNTS & LISTINGS

Manage Your Profile

Get help creating an account, managing a listing, claiming an existing profile, updating information or understanding membership features.

Account & Profile Help →

FUNDING & PROJECT DEVELOPMENT

Find Grants & Get Support

Search heritage funding or explore project-readiness and Grant Support for conservation, repair, community heritage and responsible reuse.

Explore Grant Support →

USING CONSERVECONNECT

Platform & Technical Help

Find detailed guidance on using ConserveConnect, managing your account and resolving common platform questions through our dedicated support site.

Visit the HelpDesk →

Need detailed instructions?

The ConserveConnect Knowledge Base & HelpDesk contains step-by-step guidance for accounts, listings and platform features.

Open the Knowledge Base

Still unsure where to start? Contact ConserveConnect and tell us briefly what you need help with.

Privacy & Data Protection

PRIVACY • TRANSPARENCY • CONTROL

Privacy & Data Protection

Your personal information should be handled clearly, lawfully and only for appropriate purposes.

ConserveConnect explains how personal information is collected and used when you create an account, claim or manage a listing, submit information for publication or use other parts of the platform. Our Privacy Policy and Data Protection & Personal Information notice provide the full details.

Creating an account or submitting a listing is not blanket consent. ConserveConnect relies on an appropriate lawful basis for each processing activity. Where your specific consent is required, it will be requested separately and clearly.

FOR BUILDING OWNERS • COMMUNITIES • PROJECT CLIENTS

Get the Right Help for Your Historic Building or Project

Whether you are dealing with an urgent repair, planning conservation work or developing a larger heritage project, ConserveConnect can help you find the expertise, funding and information needed to move forward.

SEARCH THE NETWORK

Find a Conservation Specialist

Search for architects, surveyors, craftspeople, specialist contractors, consultants and suppliers with experience relevant to historic buildings.

Search ConserveConnect →

DESCRIBE THE WORK

Submit a Service Request

Tell us what your building or project needs and make the opportunity visible to relevant professionals and specialist providers.

Learn About Service Requests →

FUNDING & PROJECT READINESS

Find Grants & Develop Your Project

Search heritage funding opportunities or use Grant Support to understand project readiness, specialist needs and the next steps towards funding.

Explore Grant Support →

KNOWLEDGE & GUIDANCE

Understand the Next Step

Use ConserveConnect guidance and our HelpDesk to understand platform features, conservation routes and where to find more detailed assistance.

Visit the Knowledge Base →

Not sure what kind of specialist you need?

Start with the building and the problem you are trying to solve. A Service Request can help you describe the work before approaching relevant conservation professionals.

Start With Your Project

FOR PROFESSIONALS • CRAFTSPEOPLE • BUSINESSES • ORGANISATIONS

Build a Clear and Credible Presence on ConserveConnect

ConserveConnect gives people working with historic buildings a specialist place to present their expertise, manage their information and connect with relevant conservation projects and opportunities.

YOUR PROFESSIONAL PRESENCE

Create or Claim Your Profile

Create a new listing or claim an existing profile so you can keep your services, expertise, contact information and professional details current.

Claim or Manage a Listing →

PROJECT OPPORTUNITIES

Connect With Relevant Work

Use your ConserveConnect presence to be discovered by building owners and project teams and, where available, respond to suitable Service Requests.

Learn About Service Requests →

TRUST & INFORMATION

Manage Reviews & Profile Information

Keep your information accurate and understand how genuine client reviews, listing standards and ConserveConnect recognition work.

Vetting & Recognition →

ACCOUNT & MEMBERSHIP

Get Help With Your Account

Find guidance on account setup, profile management, membership plans, listing features and other parts of the ConserveConnect platform.

Account & Profile Help →

Already listed on ConserveConnect?

Check whether an existing profile is already available before creating another. If it is, an authorised representative can claim and manage it.

Claim Your Listing

CONTACT • GUIDANCE • SUPPORT

Contact ConserveConnect

If you cannot find what you need through our Support pages or Knowledge Base, choose the route below that best matches your enquiry.

GENERAL SUPPORT

Email the Team

For account questions, listings, project enquiries or general support, email the ConserveConnect team directly.

team@conserveconnect.com →

SPEAK TO US

Phone Support

Call us Monday to Friday, generally between 9:00 AM and 5:00 PM UK time.

+44 20 8044 4038 →

SELF-SERVICE HELP

Knowledge Base & HelpDesk

Find detailed guidance on accounts, profiles, listings and using ConserveConnect through our dedicated support site.

Open the HelpDesk →

ACTIVE PROJECTS

Partner Workspace

For projects already using structured collaboration or advanced project support, access the restricted ConserveConnect Partner Workspace.

Visit the Partner Workspace →

Still not sure which route to use?

Send us a short description of what you need help with and we will direct your enquiry to the most appropriate part of ConserveConnect.

Contact ConserveConnect
Help us identify your enquiry quickly. When contacting us about an account, listing or project, include the relevant profile, organisation or project name where possible. Please avoid sending unnecessary sensitive, financial or confidential information.

Stay Connected to Conservation

Receive new conservation projects, funding opportunities, specialist insights and ConserveConnect updates — curated for people caring for historic buildings and places.