Support

Welcome to Our Customer Support Center

Welcome to ConserveConnect's Customer Support Center. Our platform connects property owners with skilled professionals in the heritage building conservation and restoration sector. We serve both individuals seeking specialized services and businesses offering their expertise.

For Property Owners (Individuals):

We understand the challenges of maintaining and restoring historic properties. Our platform offers a curated directory of vetted professionals across various specialties, including:

  • Architectural Services
  • Brickwork
  • Conservation and Preservation
  • Construction Specialists
  • Metalwork Services
  • Stone Work
  • Wood Work

Our goal is to simplify your search for trusted experts who can help preserve the integrity and beauty of your property.

For Professionals and Businesses:

ConserveConnect is designed to help you reach clients seeking your specialized skills. By joining our platform, you can:

  • Create a Detailed Profile: Showcase your services, qualifications, and past projects to attract potential clients.
  • List Your Services: Feature your offerings in categories such as Architectural Services, Metalwork, Stone Work, and more.
  • Engage with Clients: Respond to inquiries, manage bookings, and build your reputation through client reviews.

We are committed to promoting excellence in the heritage building conservation sector by connecting property owners with reputable professionals.

General Data Protection Regulation (GDPR) Consent

To ensure compliance with the General Data Protection Regulation (GDPR) and to protect your personal data, we require your explicit consent before we can process and publish your business listing on ConserveConnect. Prior to submitting a listing, users are required to confirm that they have read, understood, and agreed to the GDPR Personal Data Consent Agreement, allowing us to use the information provided to create and promote the listing. This consent is mandatory for completing a submission.

For Customers (Individuals)

If you’re seeking professional services, we offer:

Service Matching Assistance

Help finding the right professionals for your project.

Account Assistance

Support with managing your profile, bookings, or reviews.

FAQs and Guides

Quick answers to common questions and step-by-step guides.

Advice on Your Project

We will provide advice and point you in the right direction.

For Clients (Businesses)

If you’re a business or professional, we’re here to help with:

Account Setup & Optimization

Assistance with creating and enhancing your professional profile.

Fully Managed Listing Service

Let us do the listing and promotion for you. Powerful marketing and business placement.

Customer Engagement Support

Tools and tips for responding to inquiries and reviews and for extending the reach of your business.

Marketing & Outreach

Speak to us about social media campaigns, email newsletters, and partnerships with industry associations.

Contact Us

If you can’t find what you’re looking for, our team is ready to help. Choose your preferred method of contact:

  • Email Support: Send us your queries to team@conserveconnect.com. We aim to respond within 24 hours.

  • Phone Support: Call us at  +44 20 8044 4038. Available Monday to Friday, 9 AM – 5 PM (UTC).

  • Knowledge Base & HelpDesk: Once registed, please feel free to visit our Help Centre for support and guidance.

  • Portal: Portal for additional services for companies, professionals, and customers including Service Matching Assistance.